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Antibodies Incorporated FAQ's

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FAQ's - Company Employees
FAQ's - Company Employees

If you have questions take a look below and see if you can find your answer(s). If you don't see what you're looking for please feel free to contact us.

General Company Topics
What products and services does Antibodies Incorporated offer?

NeuroMab Questions

Ordering and Shipping
Online Ordering Instruction
Shipping and Storage Information
Billing and Payment Terms
Prices
Discounts

Technical Topics
Are all Polyclonal Antibodies Affinity Purified?
What is the concentration of Polyclonal Antibodies?
What are the concentrations of Labeled Antibodies?
What do the abbreviations AFP, AP, BIO, SA, FITC, HRP, and UN represent?
Where can I find design input forms?

General Company Topics

Question:
What products and services does Antibodies Incorporated offer?
Answer:
Antibodies Incorporated sells its own line of Diagnostic Kits, Normal Animal Sera, Substrates and Reagents, Monoclonal and Polyclonal Antibodies. We also provide Custom Services such as Polyclonal Production, Monoclonal Production, Antibody Purification Services, Antigen or Antibody Conjugation, Custom Immunochemistry and Custom OEM Manufacturing. For Design Input Forms for our Custom Antibodies or ELISA Development, please contact us.

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NeuroMab Questions

For general information regarding NeuroMabs, please visit the following link.
http://neuromab.ucdavis.edu/priceList.cfm
For Information on protocols using NeuroMabs, please visit the following Link.
http://neuromab.ucdavis.edu/protocols.cfm
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Ordering and Shipping

Question:
Online Ordering Instruction
Answer:
You will need either MasterCard, Visa or American Express to shop online.
Begin by navigating to the product you are interested in purchasing. Click the "Add to Cart" button. You will be prompted to enter the quantity of the item you want before the item is added to your cart. Click the "Add Items" button to add the specified quantity to the shopping cart. From here you can continue to add other products to your cart or "Proceed to Checkout" where you will fill out your shipping and billing details.

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Question:
Shipping and Storage Information
Answer:
We usually ship via FedEx overnight priority ($55.00), or international service ( $85.00-$125.00). Orders are shipped DAP and charges are prepaid and added to your invoice. If you provide us with your own FedEx account, the cost of shipping can be waived.

Please carefully read and adhere to the handling, storage, and expiration instructions included with your order. Items that must be kept refrigerated will be shipped with gel refrigerant packs and the charge for this is included in the shipping and handling charge.

Customers have the option to have their order shipped on dry ice for an additional $35.

To maintain the integrity of frozen and refrigerated items, we ship Monday - Thursday only. We encourage the reuse and recycling of packaging materials whenever possible.

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Question:
Billing and Payment Terms
Answer:
Please provide standard credit references with your first purchase order. We accept institution purchase orders, and payment via Master Card, Visa, American Express, prepaid checks, ACH, and bank wire transfers.

All payments are due in US dollars upon receipt of goods. Product remains the property of Antibodies Incorporated until full payment is received. Accounts over 30 days will be charged 1.5% per month (NET-30 Terms).

For our new international customers, we may request payment in advance via one of the abovementioned options.

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Question:
Prices
Answer:
All prices are in US currency and are subject to change without notice. Please contact us to get the latest pricing.

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Question:
Discounts
Answer:
Discounts are offered on request for large volumes and for annual standing orders, with exception of the NeuroMab antibodies. Your inquiries are welcomed.

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Technical Topics

Question:
Are all Polyclonal Antibodies Affinity Purified?
Answer:
Polyclonal Antibodies listed, with the exception of products #48-xxxx series, are not affinity purified and are excellent for procedures and techniques that do not require high specific activity. They are prepared by immunizing host animals with purified antigen preparations and represent a low cost alternative to affinity purified antibodies. These products can be used for applications such as: capture procedures for RIA and EIA; preparation of immunoabsorbents; immunoprecipitation; bridging antibodies for peroxidase-anti-proxidase (PAP) procedures; immunoelectrophoresis; and agglutination assays.

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Question:
What is the concentration of Polyclonal Antibodies?
Answer:
Unlabeled antisera produced in goats and sheep have an average Ouchterlony preciptin titer of 8.0 mg/ml specific antibody. Antisera produced in rabbits have a minimum of 7.0 mg/ml.

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Question:
What are the concentrations of Labeled Antibodies?
Answer:
Fluorescein Isothiocynate (FITC) labeled antibodies have an average molar ratio of 3.2 ug FITC per milligram of protein, supplied at 10 mg/ml for goats, sheep and rabbits. Store at 0 to -20 degrees C.

Horseradish Peroxidase (HRP) labeled antibodies are provided at 1.0 mg/ml in 0.01 M Phosphate Buffered Saline (PBS), pH 7.6 containing 10% mannose, 2% sucrose and 1% BSA as stabilizing reagents and 0.1% sodium azide as a preservative. Suggested working dilution is approximately 1:10,000 for direct ELISA.

Alkaline Phosphatase (AP) labeled antibodies are supplied at 1.0 mg/ml in 0.05 M TRIS-HCl, pH approximately 1:5,000 for direct ELISA.

Biotin labeled antibodies are supplied at 0.5 mg/ml in PBS, pH 7.6 with 1.0% BSA for stabilization and 0.1% sodium azide as a preservative. Suggested working dilution is 1:20,000 for direct ELISA.

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Question:
What do the abbreviations AFP, AP, BIO, SA, FITC, HRP, and UN represent?
Answer:
AFP: Affinity Purified
AP: Alkaline Phosphatase
BIO: Biotin
SA: Ammonium Sulfate
FITC: Fluorescein Isothiocyanate
HRP: Horseradish Peroxidase
UN: Unlabeled

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Question:
Where can I find design input forms?
Answer:
You can contact us through a number of means as seen on the "Contact Us" page to request that a Design Input Form be sent to you. Please provide us with either a fax, email, or physical mailing address where we can send you one.

We have Design Input Forms for Custom Antibodies and ELISA Development. Please specify which form you'd like.

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